Contact the Wilmington VA Medical Center - Wilmington VA Medical Center
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Wilmington VA Medical Center


Contact the Wilmington VA Medical Center

Wilmington VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. The Emergency Department is open 24 hours a day, 7 days a week at Wilmington VA Medical Center. If you have a life threatening emergency, dial 911 to get immediate help.

Electronic Mail:

Please keep in mind that we cannot offer medical advice via the Internet or email. We are also unable to personally answer general health or medical questions. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and VA privacy regulations do not permit us to return information containing personal identifiers or medical data via electronic messaging. Before you email us, please read the VA Privacy Policy.

Contacting a Patient:

If you come to visit a patient, please see the appropriate visitor information page for directions, parking locations, visiting hours and policies.

If you would like to send a card, gift or flowers to a patient:

Patient Name (Patient Room Number)
c/o Wilmington VAMC
1601 Kirkwood Highway
Wilmington, DE 19805

Telephone Care:

Registered nurses are available 24 hours, 7 days a week and on holidays to answer medical advice questions. This service is provided to increase veteran access to healthcare advice and education and to help the patient avoid unnecessary hospital or clinic visits. During regular business hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, Telecare is also able to assist in making changes to primary care clinic appointments. 

Please contact our The Nurse Call Center if you need medical advice or have a question about your medication. The Nurse Call Center can be reached at these telephone numbers:

302-994-2511, press 3 or toll-free at 1-800-461-8262, press 3 and speak to a VA nurse, anytime, 24 hours a day, 7 days a week.

Schedule an Appointment:

To schedule an appointment, please contact us at any of the numbers listed on our appointments page.

Patient Advocate:

The Patient Advocacy and Veteran Experience Program is established to promote positive experiences for all our Veterans.  A fundamental value in VHA is for all our Veterans and their families, who are served in or through VHA facilities and clinics, to have their priorities and needs addressed in a proactive, convenient, and timely manner.  If you have an issue which you need assistance, please contact our patient advocate.

Release of Information:

If you need to get information from your medical records, please contact our Release of Information Office at (302) 633-5242 or (800) 461-8262 extension 5242. Documents can also be faxed to the Release of Information office at (800) 461-8262, ext. 5242. Documents can also be faxed to the Release of Information office at (302) 633-5555.

Fee Basis:

Questions or concerns regarding your claim filed by a non-VA medical provider can be directed to a Fee Basis Clerk at (800) 461-8262, ext. 5217.


For travel requests, questions or concerns, Wilmington VAMC patients may call our travel clerks at (800) 461-8262, ext. 5322.

News Media:

Members of the news media should contact our Public Affairs Oficer Jacob Dillon or by calling (302) 994-2511, ext.5389.