Wilmington VA Medical Center
Atlantic County Community Based Outpatient Clinic
*** For dates and times on Flu Clinics at your CBOC CLICK HERE
Our Commitment to you:
Welcome to the Atlantic County Community Based Outpatient Clinic (CBOC). It is our desire to provide you with quality, timely and patient-centered care.
Our Goal is to:
Keep you healthy and living independently.
Help you learn how to best manage and maintain your good health.
Work with you and your family to make informed decisions about your health care.
Provide “closer to home” access to your healthcare provider
Hours of operation
Mon, Tues, Thurs, Friday: 7:30-4:30pm
Mon-Fri: start of lab 7:30am, last labs 2:30pm
Extended care hours
Monday: 7:30am-8am for primary care provider
Wednesday: 4:30pm-6:30pm for primary care providers and BHS SW therapy
*Except Federal Holidays
How do I schedule or change an appointment at the Atlantic County CBOC?
Please call 800-261-8262, Ext. 2800
What services are available at this CBOC?
Primary Care - Evaluation and management of chronic and acute medical conditions; preventative health disease; health maintenance. Including Women’s Health.
Behavioral Health - Mental Health, Addiction and Recovery Services are provided including:
Assistance with psychosocial issues, such as acute behavioral health treatment.
Evidenced based treatment for PTSD, Military Sexual Trauma, anxiety, stress management, and depression.
Outpatient substance abuse treatment.
Suicide Prevention services.
Mental Health Case Management.
Social Work: Psychosocial assessments, counseling and case management to assist with VA and non-VA referrals for: access to care, economics, housing, psychological and functional needs.
Laboratory: Blood draws.
Telehealth Services: Telehealth provides improved access, reduced waiting times and less travel. A wide variety of specialty services are available.
Emergency Care Services:
If you are experiencing a medical emergency and believe that your life or health may be in danger, please do not wait! Dial “911” or go to your nearest Emergency Room right away. Always inform the non-VA medical facility staff that you are a Veteran enrolled with VA Healthcare. It is also important to contact your primary care team as soon as possible, preferably within 72 hours, so they can assist with coordinating your care.
If you have an urgent care need or have a question about your medical condition, please call the Nurse Advice Line at (800) 261-8262 and press 3. A VA registered nurse will evaluate your condition and provide advice.
Commonly Asked Questions:
How do I enroll for Care at the Atlantic County CBOC?
Complete VA Form 10-10EZ, Application for Health Benefits.
Visit the Atlantic County CBOC.
Visit the Wilmington VAMC Eligibility Office.
Request VA Form 10-10EZ online at www.va.gov/1010EZ.htm or by calling VA’s Health Benefits Service Center, toll free at 877-222-VETS (8387) Monday through Friday between 7 a.m. and 8 p.m.
What if I am sick or have questions about my medical condition before my next appointment?
Please contact the Nurse Advice Line by calling 800-261-8262 and press 3. This line is answered 24 hours per day, 365 days per year by specially trained and registered nurses who are available to answer questions about your medical condition.
What if I need to be seen by a Specialist through the VA?
Your Primary Care Team will arrange for you to be seen by a specialist either at a VA Medical Center or through the Veterans Choice Program. The Choice Program was created to provide community care to Veterans when VA services are not available timely and also to eliminate excessive travel burdens for Veterans to VA facilities.
How do I get my prescriptions?
If ordered by a VA provider at the Atlantic County CBOC your prescription may be sent to a local VA contracted pharmacy. Other medications will be ordered through the VA pharmacy and will be mailed directly to your home. Refills can be made by phone, mail or through the My HealtheVet website.
Non-VA Medical Care Program
Non-VA medical care is provided to eligible Veterans by community-based providers when those services are not "feasibly" available from a Department of Veterans Affairs (VA) medical facility. The use of non-VA medical care is governed by federal laws covering eligibility criteria and other policies specifying when and in what situations it can be used. An authorization for treatment in the community is required for non-VA medical care – unless the medical event is an emergency. Emergency events may be reimbursed on behalf of the Veteran in certain cases.
Visit our Non-VA Medical Care Program page for more information.
Veterans Choice Program
Many Veterans will now have the option to receive non-VA health care rather than waiting for a VA appointment or traveling to a VA facility. November 5, 2014, the new Choice Program began to cover non-VA care for eligible Veterans enrolled in VA healthcare. Veterans are eligible if any of these situations apply to you. Learn more »